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Female Sales Representative CV
Surulere • 7 h ago
Customer Service & Operations Professional CV
Details
- Age
- 34
- Gender
- Female
- Skills
- Contact Centre Operations (Inbound & Outbound, Webchat, Email, Socials) Complaint Resolution & Escalation Management Team Leadership, Coaching & Performance Management CRM Systems & Call Centre Applications Quality Assurance & Regulatory Compliance SOP Development & Process Improvement Reporting & Data Analysis (Daily/Weekly/Monthly KPIs)
- Job Type
- Full-time
- Education
- ND, BSC
- Languages
- English and Igbo
- References
- Available in request
- Certifications
- BSC
- Marital Status
- Single
- Still Studying
- Yes
- Expected Salary
- ₦300,000 - 500,000
- Work Experience
- 5 years
- Employment Status
- Self-employed
- Highest Qualification
- Degree
Description
• Customer Service and Operations Professional with 7+ years' experience in banking, fintech, logistics, and retail. • Specializes in complaint resolution, customer support, service recovery, and process improvement. • Proven track record of enhancing customer satisfaction and strengthening internal workflows. • Expertise in end-to-end complaint handling, SLA management, CX optimization, and regulatory compliance. • Skilled in analyzing customer issues, identifying root causes, and collaborating with cross-functional teams. • Holds ND and BSC degrees, with a strong foundation in contact centre operations, CRM systems, and quality assurance. • Fluent in English and Igbo, with references available upon request. • Seeking full-time opportunities, with an expected salary range of ₦300,000 - ₦500,000.
Compare
 This itemCustomer Service & Operations Professional CV — |  Female Sales Representative CV — |  Sales Representative CV - Opeyemi Naomi — | |
|---|---|---|---|
| Age | 34 | 20 | 21 |
| Gender | Female | Female | Female |
| Skills | Contact Centre Operations (Inbound & Outbound, Webchat, Email, Socials) Complaint Resolution & Escalation Management Team Leadership, Coaching & Performance Management CRM Systems & Call Centre Applications Quality Assurance & Regulatory Compliance SOP Development & Process Improvement Reporting & Data Analysis (Daily/Weekly/Monthly KPIs) | Effective communication skills | Ability to work under pressure, communicate effectively, have a good work relationship with colleagues and superiors, and work with the improvement of the company in mind. |
| Job Type | Full-time | Full-time | Part-time |
| Education | ND, BSC | I finished secondary school in the year 2024 | My educational background is in performing arts, Adekunle Ajasin University. I am currently studying there and I am developing my skills in performance, creativity, communication skills and teamwork |
| Languages | English and Igbo | English language and Igbo language | Yes English and Yoruba languages |
| References | Available in request | — | — |
| Certifications | BSC | SSCE | Computer training certificate A SIWES certificate I received after completing my industrial training |
| Marital Status | Single | Single | Single |
| Still Studying | Yes | No | Yes |
| Expected Salary | ₦300,000 - 500,000 | ₦75,000 - 100,000 | ₦75,000 - 100,000 |
| Work Experience | 5 years | 1 year | less than 1 year |
| Employment Status | Self-employed | Unemployed | Unemployed |
| Highest Qualification | Degree | High School (S.S.C.E) | Degree |
| Price | — | — | — |
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