Customer Service / Sales Personnel - Fashklo (Onsite)

Customer Service / Sales Personnel - Fashklo (Onsite) - 1

Details

Salary
₦ 120,000 - 150,000
Job Type
Full-time
Career Level
Junior
Company Name
Fashklo
Job Posted By
Company
Responsibilities
You will be the first voice of FASHKLO. You'll respond to client enquiries across all our platforms, explain our services and process clearly, gather the details of what each client wants to produce, and pass pricing and quote requests to the right team member. You won't be quoting prices yourself; your job is to make sure every client gets a fast, clear, professional response and never feels ignored. What you'll do Reply promptly to messages and DMs on Instagram, WhatsApp, email and phone calls Answer questions about our services, MOQs, turnaround and production process Collect client requirements (garment type, quantity, fabric, designs, deadlines) and hand them over accurately for quoting Follow up with clients who have gone quiet and keep conversations moving Keep a clean record of enquiries and their status Work closely with our production teams
Minimum Experience
less than 1 year
Application Deadline
2nd October 2026
Requirements and Skills
What we're looking for Excellent written and spoken English. This is non-negotiable: your messages must be clear, correct and professional At least 1 year of experience in customer service, client support or a front-desk/sales support role Comfortable managing several chats at once without dropping any Calm, polite and confident on the phone Organised, reliable and quick to respond Familiarity with fashion or garment production is a plus, not a requirement
Minimum Qualification Requirements
SSCE certificate and above is the minimum requirement

Customer Service / Sales Personnel - Fashklo (Onsite) Highlights

  • Customer Service Skills: This role requires strong communication and interpersonal skills to effectively interact with clients. Key responsibilities include responding to inquiries, explaining services, and gathering client needs.
  • Sales Support Focus: While not directly quoting prices, this position plays a crucial role in the sales process by ensuring clients receive prompt and professional responses. It involves managing client interactions and relaying information to the sales or quoting team.
  • Organizational Abilities: The job demands excellent organizational skills to manage multiple client communications simultaneously and maintain accurate records of inquiries and their status.
  • Entry-Level Opportunity: This is typically an entry-level position, suitable for individuals with less than one year of experience, often requiring a minimum of SSCE or equivalent qualifications.
  • Career Growth Potential: Experience in this role can lead to advancement in customer service, sales support, or related administrative functions within the company.
  • Onsite Work Environment: This is an onsite position, meaning the employee will be required to work from the company's physical location, fostering direct team collaboration.

Description

• Fashklo, a garment manufacturer, seeks a Customer Service/Sales Personnel to manage client inquiries across Instagram, WhatsApp, email, and phone. • Responsibilities include responding promptly, explaining services, gathering client requirements for quotes, and maintaining client records. • Requires excellent written and spoken English, with at least 1 year of customer service or sales support experience. • Familiarity with fashion or garment production is a plus. • Minimum qualification is SSCE certificate. • Working hours: Monday-Friday (9:00 AM - 5:30 PM), Saturday (10:00 AM - 2:00 PM). • Location: 2 Abebe Village Road, Iganmu, Surulere, Lagos (On-site). • Salary range: ₦120,000 - ₦150,000.

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Job TypeFull-timeFull-timeFull-time
Career LevelJuniorMiddleMiddle
Company NameFashklojoblert—
Job Posted ByCompanyCompanyIndividual
ResponsibilitiesYou will be the first voice of FASHKLO. You'll respond to client enquiries across all our platforms, explain our services and process clearly, gather the details of what each client wants to produce, and pass pricing and quote requests to the right team member. You won't be quoting prices yourself; your job is to make sure every client gets a fast, clear, professional response and never feels ignored. What you'll do Reply promptly to messages and DMs on Instagram, WhatsApp, email and phone calls Answer questions about our services, MOQs, turnaround and production process Collect client requirements (garment type, quantity, fabric, designs, deadlines) and hand them over accurately for quoting Follow up with clients who have gone quiet and keep conversations moving Keep a clean record of enquiries and their status Work closely with our production teamsprocesses customer payments, manages cash registers or point-of-sale (POS) systems, and provides front-line customer service in retail, restaurant, or service environments.Readying available to Sewing from start to finish Neatly and carefully crafted he or she should also have beautiful eyes for good design , also be well creative
Minimum Experienceless than 1 year1 year5 years
Application Deadline2nd October 2026December 30,2026neatness and properly detailed
Requirements and SkillsWhat we're looking for Excellent written and spoken English. This is non-negotiable: your messages must be clear, correct and professional At least 1 year of experience in customer service, client support or a front-desk/sales support role Comfortable managing several chats at once without dropping any Calm, polite and confident on the phone Organised, reliable and quick to respond Familiarity with fashion or garment production is a plus, not a requirementtechnical hardware or software knowledge with strong interpersonal traits Counting paper money and coins, giving exact change, balancing register drawers at shift changes, and spotting counterfeit bills.He or she should have the fear of the creator Detailed sewing Innovative Neat and organized Readly available to work
Minimum Qualification RequirementsSSCE certificate and above is the minimum requirementSsce/ secondary school education/ ND/ National diploma/ HNN/ higher National Diploma/ Bsc.He or she should be able to read basic English / write basic still
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