Client Support Follow Up Vacancy at Kusafari Africa Tour Company

Client Support Follow Up Vacancy at Kusafari Africa Tour Company Highlights

• Client Engagement & Sales: This role involves actively following up with potential clients generated through marketing efforts. Key responsibilities include answering inquiries, presenting travel packages, and developing effective sales pitches to convert leads into bookings.
• Communication & Interpersonal Skills: Strong verbal and written communication are essential for interacting with clients and colleagues. The ability to build rapport, understand client needs, and articulate offers clearly is crucial for success in this position.
• Goal-Oriented & Proactive Approach: Success in this role often depends on a self-motivated and goal-oriented mindset. Proactively managing leads, meeting sales targets, and taking initiative to drive business growth are highly valued.
• Social Media Savvy: A good understanding of social media platforms and messaging apps is beneficial for lead generation and client communication. Familiarity with how these channels can be leveraged for sales and customer service is an asset.
• Career Growth in Tourism: This position offers a pathway into the dynamic travel and tourism industry. Developing strong sales and client relations skills can lead to opportunities in sales management, marketing, or specialized travel consulting.

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	This item Client Support Follow Up Vacancy at Kusafari Africa Tour Company —	Female Office Assistant - Ketbim Manpower Services —	Country Manager - Airline Ticketing & Travel Agency —
Salary	₦ 80,000 - 100,000	₦ 60,000 - 80,000	Above ₦ 150,000
Job Type	Full-time	Full-time	Full-time
Company Name	Kusafari Africa Tour Company	Ketbim Manpower Services ltd	—
Job Posted By	Company	Company	—
Responsibilities	* Follow Up online and via calls leads generated from our social media ads. * Answer client questions and pitch new trips to potential clients. * Create and implement sale pitch.	Key Responsibilities: • Handle front desk duties and attend to clients courteously. • Manage office files, records, and documentation efficiently. • Assist in preparing correspondence, reports, and basic office materials. • Support the management team with scheduling, calls, and inquiries. • Maintain cleanliness and orderliness of the office environment. • Receive and dispatch office deliveries or parcels when necessary. • Ensure smooth daily running of office activities and basic logistics support. • Perform other related duties as assigned.	Oversee daily branch operations, ensuring seamless workflow and high standards of service delivery. Maintain rigorous ticketing quality control and provide expert oversight on GDS platforms. Build, manage, and strengthen strategic relationships with airline partners, suppliers, and key stakeholders. Supervise, mentor, and evaluate staff performance across departments to drive productivity. Prepare and present executive reports on sales, operational performance, and growth metrics to management. Handle high-level customer escalations and ensure prompt, professional resolutions.
Minimum Experience	2 years	1 year	2 years
Application Deadline	September 30th	October 2026	—
Requirements and Skills	Excellent Communication skills Great interpersonal skill Self Motivated Goal oriented Creative Time conscious and proactive Ability to speak multiple languages will be an added advantage Understanding the use of social media platforms and messengers	Computer skills: Microsoft Word, Excel, email, printing, scanning and photocopying… Good communication: Clear speaking, writing and professional phone etiquette… Administrative skills: Filing, data entry, record keeping and document management… Organization: Ability to prioritize tasks and keep the office orderly… Time management: Punctual and able to meet deadlines… Customer service: Polite, friendly and professional with clients/visitors… Confidentiality: Able to handle sensitive information responsibly… Teamwork: Works well with management and colleagues… Personal qualities: Honest, reliable, hardworking, presentable and willing to learn…	Minimum of 3–5 years of proven management or leadership experience within the ticketing, travel, or aviation industry. Deep understanding of GDS operations, ticketing workflows, and travel industry regulations. Exceptional leadership, communication, problem-solving, and organizational skills. Ability to work effectively under pressure and manage multiple branches or operational units. Must be ready to resume immediately and comply with standard agency verification and guarantor terms.
Minimum Qualification Requirements	This is a physical employment Must be resident in or around Ogba Lagos Open to both Male and Female Open to All Qualifications. Ability to meet the afore mentioned skill set is key.	Senior Secondary Certificate Examination (ssce) Ordinary National Diploma (ond)	Minimum of 3–5 years of proven management or leadership experience within the ticketing, travel, or aviation industry. Deep understanding of GDS operations, ticketing workflows, and travel industry regulations.
Price	—	—	—